In 2014, the Governor’s Office of Business and Economic
Development (GO-Biz) and the Government Operations Agency (Gov Ops) partnered
to offer a Lean 6-Sigma implementation program to state departments that addresses process-based
issues that are causing delays in services to both internal and external
stakeholders. Over a six month period,
participants (Green Belts) receive training on complex analytical and
statistical tools applied within Green Belt projects that identify waste and
inefficiencies in processes.
This certification program is based on completing an actual problem impacting a department, from long lead times to onerous processes that impact efficiency. While classroom training is a
valuable and necessary component, certification is gained through the
completion of a project within the Green Belt’s department. As a result, the participants have completed
projects that have vastly improved the efficiency and operation of a number of
processes within each department. The resulting improvements have a direct positive
impact on governments’ interaction with the public.
How to Apply
GO-Biz has administered an interdepartmental Green Belt cohort each year since the 2014 pilot year, but beginning in 2019, the administration of future interdepartmental Green Belt cohorts will be fully under the CalHR Statewide Training Center, under the oversight of GovOps. To express interest in future cohorts, send an email to CalHR.
Successful Green Belt projects require an engaged team. Each project has an Executive Sponsor, Project Champion, and Green Belt. The Executive Sponsors receive a one hour, high level training to cover the expectations of program participants and the important role of the Executive Sponsor in setting a tone that fosters change within the organization. Project Champions attend a one-day training with more in-depth instruction about the process and deliverables that the Green Belts will be expected to produce throughout the program. Champions work with the coaches to finalize a project scope and charter. Finally, Green Belts receive 10 days of classroom style training, along with formal mentoring and coaching throughout the phases of the program. Project Champions who attended a one-day training. Champions
work with the coaches to finalize a project and identify a Green Belt trainee. Green
Belts received 10 days of training and mentoring throughout the program.
are top performing personnel who
embrace the opportunity to drive transformational improvements in their areas
of work. Green Belts demonstrate excellent leadership skills, technical
abilities, and enthusiasm for making changes for the better. The Green
Belts are trained in the Lean Six Sigma tools; receive one-on-one mentoring
from the trainer who is a Master Black Belt.
are management staff that have the ability to
mentor and support the Green Belts and the projects—typically they are the
upper management who oversee the processes that are to be improved by the Green
s. The Champions
should have the ability and position to remove barriers and communicate the
Lean Six Sigma process and results to executives and other managers.
are members of the
department’s executive team who serves as a point of contact for GO-Biz and are
able to make decisions regarding their department’s training participation.
Executive Sponsors along with project Champions and Project Green Belts
routinely share updates with the department’s executive team on project status